Eliminate Service Gaps in 90 Days with the Seven Pillars of Service Excellence
Book Your Free Service Excellence Assessment Call Below
The Problem Your Facing:
Inconsistent service is costing your business:
Lost repeat customers
Lower customer satisfaction scores
High employee turnover
Management burnout
Most companies train managers but leave frontline teams unsupported.
We fix that gap.
Our Solution
We train your entire service team:
Frontline customer service staff
Housekeeping & service teams
Hospitality and food & beverage teams
Department managers and supervisors
Using our Seven Pillars of Service Excellence Framework, we create one system for everyone to follow.
What you receive:
Leadership Coaching
Full Staff Training
Customized SOP Development
Customer Feedback System Setup
Weekly Accountability Scorecards
90-Day Fast-Track Implementation
Founding Offer Limited For Starter Program:
Regular Investment: $75,000
Founding Client Offer: $50,000
Duration: 3 Months
Immediate Scheduling Available
Start Today
Start Today
Create Consistent Service Teams, Raise Customer Satisfaction, and Reduce Turnover Without Burning Out Your Managers.
No pressure. Just a simple conversation to see if our system is the right fit for your business.
Reduce Staff Turnover.
Create Consistent Service Teams.
Without Burning Out Your Leadership.
Improve Customer Satisfaction
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Six-Month Consulting Package
- Initial onboarding assessment with leadership and management team
- Full access to online Service Excellence portal for staff
- Live virtual or in-person kickoff training with all staff
- Bi-weekly virtual coaching calls for management and supervisors (over 6 months)
- Staff certification testing
- Service Excellence Signature customization (the company embeds their own culture/language into the program)
- End-of-program performance review and assessment -
One-Year Virtual Package
- All elements of the Six-Month Package
- Extended 12-month support
- Monthly leadership coaching calls
- Ongoing staff certification updates
- Quarterly staff re-training & culture reinforcement sessions (virtual)
- Full access to the online portal for 12 months -
One-Year Premium In-Person Package
- All elements of the One-Year Virtual Package
- In-person leadership meetings (quarterly or as needed)
- Private executive strategy sessions
- Custom on-site workshops for team culture reinforcement
- White-glove service integration planning